سياسة الخصوصية

Privacy Policy

Last updated: August 17, 2026

BLAGIO, operated by Sina for Trading (“BLAGIO,” “we,” “us,” or “our”), operates this online store and website. Our store is powered by Shopify, which enables us to provide our products, website features, and related services to you.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, create an account, place an order, communicate with us, or otherwise use our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

  • Contact information: Your name, email address, telephone number, billing address, and shipping address.

  • Order information: Products viewed, added to your cart, purchased, returned, exchanged, or cancelled.

  • Account information: Your username, encrypted password, preferences, and account settings.

  • Payment information: Payment method, payment status, transaction details, and payment confirmation. Full card information is processed securely by Shopify or the applicable payment provider and is not stored directly by BLAGIO.

  • Communication information: Messages, inquiries, complaints, reviews, or other information you provide when contacting us.

  • Device and usage information: IP address, browser type, device information, operating system, website activity, and information collected through cookies and similar technologies.

  • Marketing preferences: Your preferences regarding promotional emails, messages, and personalised advertising.

How We Collect Your Information

We may collect personal information:

  • Directly from you when you create an account, place an order, contact us, subscribe to marketing communications, or provide information through our website.

  • Automatically when you browse or interact with our website through cookies and similar technologies.

  • From Shopify, payment providers, shipping companies, analytics providers, advertising platforms, and other service providers.

  • From business partners or third parties where permitted by applicable law.

How We Use Your Information

We may use your personal information to:

  • Process, confirm, fulfil, deliver, return, exchange, or refund your orders.

  • Manage your account and remember your preferences.

  • Process payments and prevent fraudulent transactions.

  • Communicate with you about orders, delivery updates, customer support, and service-related matters.

  • Improve our website, products, services, and customer experience.

  • Provide product recommendations and personalised content.

  • Send promotional communications where you have provided consent or where otherwise permitted by law.

  • Display and measure advertising on our website or other platforms.

  • Protect our website, customers, business, and legal rights.

  • Detect and investigate fraudulent, illegal, unsafe, or malicious activity.

  • Comply with applicable laws, regulations, court orders, and lawful requests from public authorities.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate essential website functions, remember your preferences, analyse website traffic, improve performance, and support advertising activities.

Some cookies are necessary for the website and checkout process to function correctly. Other analytics or advertising cookies may be used depending on your privacy settings and consent.

You can control cookies through your browser settings and any cookie controls displayed on our website. Disabling certain cookies may affect some website features.

Marketing Communications

We may send promotional emails or messages when you have subscribed or otherwise agreed to receive them.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us. Unsubscribing from marketing communications will not prevent us from sending essential messages relating to your account, orders, payments, or deliveries.

How We Share Personal Information

We may share personal information with trusted third parties only when necessary to operate our business and provide our services, including:

  • Shopify and its affiliated service providers.

  • Payment gateways and payment processing providers.

  • Shipping, fulfilment, and delivery companies.

  • Website hosting, cloud storage, technical support, and security providers.

  • Customer service and communication providers.

  • Analytics, marketing, and advertising partners.

  • Professional advisers, auditors, insurers, and legal representatives.

  • Government authorities, regulators, courts, or law enforcement agencies where required by law.

  • A buyer, successor, or relevant party in connection with a merger, acquisition, restructuring, or sale of the business.

Third parties process personal information in accordance with their own privacy policies and applicable legal obligations.

Relationship with Shopify

Our store is hosted and powered by Shopify. Shopify processes information about your access to and use of our website to provide and improve its services.

Information submitted through our store may be transmitted to Shopify and its service providers, which may operate in countries outside Egypt.

For more information about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

International Data Transfers

Some of our service providers, including Shopify, may store or process personal information outside Egypt.

Where personal information is transferred internationally, we take reasonable steps and rely on appropriate contractual, organisational, or legal safeguards as required by applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services and fulfil orders.

  • Maintain customer accounts and business records.

  • Comply with tax, accounting, and legal obligations.

  • Resolve disputes and respond to complaints.

  • Prevent fraud and enforce our agreements and policies.

Retention periods may vary depending on the nature of the information and applicable legal requirements. Information may be deleted or anonymised when it is no longer required.

Data Security

We use reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. You are responsible for keeping your account credentials confidential and should not share your password or login details with anyone.

Your Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where legally permitted.

  • Withdraw previously provided consent.

  • Object to or restrict certain uses of your information.

  • Request a copy of certain personal information.

  • Opt out of promotional communications.

  • Submit a complaint regarding how your information is processed.

We may need to verify your identity before completing a request. Some requests may be restricted where we are required to retain information for legal, security, accounting, or contractual purposes.

To exercise your rights, please contact us using the details provided below.

Children’s Privacy

Our website and services are not intended for children under the age of 18.

We do not knowingly collect personal information from children without appropriate authorisation. If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

Third-Party Websites

Our website may contain links to third-party websites or services that we do not own or control.

We are not responsible for the privacy, content, accuracy, or security practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Complaints

If you have a question or complaint regarding how we process your personal information, please contact us using the details below.

We will review and respond to your request within a reasonable period. You may also have the right to submit a complaint to the competent Egyptian data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, services, technology, or legal obligations.

The updated policy will be published on this page with a revised “Last updated” date. Where required, we may provide additional notice of material changes.

Contact Us

For questions, complaints, or requests relating to this Privacy Policy or your personal information, please contact:

BLAGIO – Operated by Sina for Trading
Email: ramzy.harby@sinafortrading.com
Phone: +20 12 81215409
Address: Ismailia Governorate, Ismailia 41511, Egypt